frequently asked question

Are We 24/7
YES

Can We Leave Any time
See Terms and Conditions

Is There A Deposit Required
Yes

How Do I Cancel My Reservation
Log into your account and follow the instructions, or email us info@store24storage.com 

Is There Security   
Yes

How Do I Access The Site
Phone Entry Or ANPR Site depending 

How Do I Obtain The Access Code
Once we have allocated your container we will Issue the number and email you all the details 

If I Have A Problem Can I Call You
01277 215100

Do I Need A Padlock
Yes/We Do Sell Padlocks Please Ask A Member Of Staff For Prices

What Happens If I Loose My Key
We do not hold keys, if you loose your key there will be a locksmiths charge to gain entry to your container 

Do I Pay Monthly Or Weekly?
Monthly

What Happens If I Booked And My Dates Need To Change
Simply Log Into your account or Contact A Member Of Staff
01277 215 100

Can I Book Without A Computer/Tablet
Yes Please Call 01277 215100

Can I Change My Unit
Yes